Services

Store product specialists answer your enquiries anytime and become your personal merchandiser.

Your online assistant.

FORTRESS has put together a collection of shopping tips, product comparisons, advice, and useful tips to help you make more informed decisions.

Store and Online Trade-in Service offers you a great trade-in price for digital devices with just some simple steps!

Fortress Circle provides as low as 30% off instalment to purchase Apple products.

During Easy Replacement period, if your device is found electrical & mechanical failures, you can replace it directly by going to the nearby Fortress store (excluding large appliance), no queueing, no waiting.

Including Basic Extended Warranty and Premium Extended Warranty, to provide you with full protection after supplier’s warranty.

Customers who have purchased FORTRESS Extended Warranty can apply for warranty, maintenance and repairs in 3 simple steps on the FORTRESS APP.

Simply make appointment with us, then bring your Apple devices to Wai Fung store and get your repaired equipment back in as quickly as 1 day.

Through “One-to-One Personal Consultations” and “Experience Workshops”, Pro-Team help solve customers’ queries and explain product functions and controls.

Our new 3HK@FORTRESS provides a full range of 3HK mobile services and plans. Let’s enjoy a mobile service and exciting gadget all in one spot.

Visit any Fortress Shop or contact our Home Auto Specialist to find out the benefits of Home Auto.