Fortress Product Expert
Answered by product specialists with product information and store enquires.
Fortress Trade-in Service | High-Value Trade-in with Instant Online Quotes
Trade in at Fortress now and choose between two modes!
Sell Your Old Device Directly
No purchase required, just sell your old device. Choose to receive cash via FPS or Fortress/ParknShop e-vouchers, turning your old device into a "ATM"!
Sell Old Device and Get a New One
Trade in your old device while purchasing a new one, instantly deducting the trade-in value from the new device’s price, with a chance to enjoy an extra high trade-in value. Trade and buy together to save more!
Eligible Products
Smartphones | Tablets | Laptops | Gaming Consoles
Check the trade-in prices for popular products below, and compare with other telecom providers and specialty stores:
| Brand | Model | Fortress Trade-in Price | Fortress Extra High Trade-in Price* | Other Telecom Prices | Specialty Store Trade-in Price |
|---|---|---|---|---|---|
| Fetching popular product quotes | |||||
Choose Your Payout Method
Cash Transfer
Receive cash via FPS, credited within 5 working days.
Fortress/ParknShop e-Vouchers
Instantly receive Fortress or ParknShop e-vouchers, usable as cash for future purchases.
Instant Deduction on New Device Price
Trade in at the store and use the value toward a new device, with select models eligible for an extra high trade-in price.
Two Convenient Methods
Online Quote (Recommended)
In-Store Quote
Step 1: Instant Online Quote
Use the online quote platform to check the price, locking in the trade-in value for 5 days.
Step 2: Back Up Your Device
Back up the content of your old device and then reset it to factory settings. You can click here to view the mobile backup tutorial. If you need help transferring data, Fortress also offers a mobile data transfer service, where a specialist will assist you with a smooth transition. Feel free to click here to learn more.
Step 3: Trade In at Store
Bring your old device to a Fortress store, where staff will inspect it and confirm the final trade-in price.
Why Choose Fortress Trade-in?
5-Day Price Guarantee
Bring your quote and device to a store within 5 days to trade in anytime!
Online Self-Service Quote
Transparent and up-to-date trade-in prices at your fingertips with our online self-service platform!
Extra High Trade-in Offer
Trade in at the store and buy a select new device to enjoy extra discounts, saving you more!
Mobile Data Transfer Service
Our specialists can handle data transfers for you, whether within the same platform or across platforms (iOS/Android)!
Customer Reviews
Customer Mr Chan
Super convenient to receive money via FPS!
Traded in 2 phones at once, the staff were very friendly, the process went smoothly, and getting the payment instantly via FPS was really convenient!
Customer Miss Lee
Honest staff, saved money and very thoughtful
The staff were very sincere, helped me transfer all my data properly, told me about your company’s trade-in offers which saved me a lot of money, and they were extremely polite. I’ll definitely come back next time!
Customer Mr Wong
They accept damaged phones too — awesome!
The trade-in program even takes damaged old phones. This is a fantastic arrangement! I’ve already recommended it to friends and hope this policy continues!
Customer Miss Chan
Recommended deals, great value for money
The staff actively suggested products that suited me better (taking value for money into account), offered extra promotions on their own, let me trade in my old phone without wasting it, and even gave me cashback!
Customer Mr Lau
Attentive follow-up, professional and reliable
The staff were very careful and followed up thoroughly when helping me trade in my old phone!
Customer Miss Yau
uper patient sales staff, top-notch service
The sales guy was amazing — not only did he help this total phone idiot transfer all my data, he even asked if I wanted to trade in my old phone!