Upon purchase of any mobile phone product at Fortress, you are entitled the "Mobile Data Transfer Package" (the first 150GB of mobile data) for free once or pay a fee of HK$300 to join the "Mobile Data Transfer Package" (the first 150GB of mobile data) once. For the first 150GB, an additional service fee (HK$200) will be charged, up to a maximum of 300GB. 

No Need to Worry About Losing Old Data When Switching to a New Phone! Fortress Pro Team Has You Covered!

Purchase any mobile phone product at Fortress and enjoy a free "Mobile Data Transfer Package" (up to the first 150GB of data) once! Non-Fortress customers can also opt for the same service at a discounted price of HK$300 (for the first 150GB of data). If your data exceeds 150GB? Just pay an additional HK$200 (up to 300GB), and we’ll take care of everything!

Switching to a new phone and wondering how to transfer data from your old device? Don’t worry! Fortress introduces the Mobile Data Transfer Package, supporting both same-platform and cross-platform (iOS/Android) transfers, ensuring a smooth process to keep all your precious memories! Plus, the service includes a one-on-one phone tutorial session to help you master your new phone effortlessly!

Transferable Mobile Data (First 150GB)
• Contacts / Call logs
• Messages
• Photos / Images / Videos
• Audio files
• Documents / Files
• eSIM

Social Media App Data (WhatsApp / WeChat, First 40GB)
• Chat history
• Voice messages
• Images
• Videos

If your data exceeds 150GB, just add HK$200 (up to 300GB), and we’ll transfer everything for you!

Leave your mobile data transfer needs to Fortress Pro Team!

Notes:

WhatsApp & WeChat transfers are limited to personal versions; this service does not apply to business versions.
*Additionally, we offer a paid cross-platform WhatsApp Business data transfer service. For details, please visit:
https://www.fortress.com.hk/zh-hk/workshops/detail/BP_13205822

The duration of the service depends on the phone’s storage capacity and actual conditions.

Please arrive at the booked store 10-15 minutes before your appointment. If you are late by 30 minutes or more during the appointment slot, you will need to log in again with your Fortress iClub account and rebook.

To modify or cancel a booked data transfer service, please notify us via email at ftrproteam@aswatson.com at least 24 hours before the appointment date.

Relevant fees will be collected by the instructor before the service begins.

The service must be registered within six months from the date of purchase.

For more details of this service, please refer to the terms and conditions.