

Fortress x ShipEazy UK Forwarding Offer is Now Available | Earliest Arrival in the UK in 10 Days
- Hong Kong Kitchenware
- Home Appliance All Vacuum Cleaner and Steam Cleaner Air Purifier Water Solution Iron and Cloth Care Houshold Grocery Dehumidifier and Dehumidifing Product Outing and Camping Thermo Ventilator Air Humidifier and Accessory Electric Blanket and Warmer Heater Comfy Home Aroma Diffuser and Accessory Portable Home Appliance Washer and Clothes Dryer Antiseptic and Hygiene Product Small Kitchen Appliance Featured Offers Air Conditioner Air Cooler Fan Sustainability
- Personal Care
UK Forwarding Offer
Starting today, logistics provider ShipEazy offers UK shipping discounts to Fortress customers, as low as $78/kg (original price $116/kg), helping you easily ship your favorite products to the UK!
📢 UK Shipping Promotion:
✅ First kg offer: HK$78/kg (Original Price:HK$116 /kg) (Less than 1kg will be calculated as 1kg)
✅ Subsequent weight offer: HK$39/500g (Original Price:HK$58 /500g) (Less than 500g will be calculated as 500g)
🔍 Important Notes:
- If volumetric weight exceeds actual weight, charges will be based on volumetric weight. See the 【Shipping Fee Calculation】 below for details.
- Overseas shipping fees and taxes (if applicable) will be collected directly from customers by ShipEazy. See 【Shipping Guidelines】 below for details.
- Applicable products: Plug-in electrical appliances and built-in battery products under HK$5000. See 【Prohibited Items】 below for details.
📝Shipping Registration & Tutorial:
Customers must register directly on ShipEazy website. Click here for detailed instructions: 【ShipEazy UK Shipping Service】.
* Actual overseas delivery time and arrangements are subject to confirmation by ShipEazy and may be adjusted due to logistics conditions, customs clearance and other factors.
Shipping Fee Calculation
Shipping Calculator
Shipping Estimate
Actual weight: 0 kg
Volumetric weight: (0 × 0 × 0 cm) ÷ 5000 = 0 kg
Chargeable weight: 0 kg
First kg fee: HK$78 × 1 kg = HK$78
Additional weight fee: HK$78 × 0 kg = HK$0
Total shipping fee: HK$78 + HK$0 = HK$0
Shipping Calculation:
- First kg special rate: HK$78/kg (rounded up to 1kg)
- Additional weight rate: HK$39/500g (rounded up to 500g)
- According to airline regulations, if volumetric weight exceeds actual weight, volumetric weight will be used for charging
Volumetric weight formula: (Length × Width × Height cm) ÷ 5000 = Volumetric weight (kg) - Final shipping fees and taxes (including customs duties, VAT, and other charges) will be determined by ShipEazy
Size Restrictions:
- No single dimension exceeds 80cm
- Total dimensions (Length+Width+Height) must not exceed 150cm
Shipping Estimate Explanation:
- Customers may use the "Shipping Calculator" above for preliminary shipping cost estimates, but the quoted amount is for reference only. Actual shipping fees and taxes (including customs duties, VAT, and other miscellaneous charges) will be finally determined by ShipEazy.
- The "Package Weight" and "Package Dimensions" displayed on product detail pages are supplier-entered reference data only. Actual measurements may vary slightly due to reinforced packaging, with final weight, dimensions and shipping costs to be provided by the third-party logistics provider upon receiving goods.
Terms and Conditions of Forwarding
- Fortress UK Shipping Disclaimer
- All sales transactions and fulfillment are completed and performed in Hong Kong. Removal of used items, installation, warranty, repairs, and other after-sales services are only available within Hong Kong. You acknowledge that Fortress is not in any way marketing any products for sales out of Hong Kong.
- If you use a third-party logistics service for overseas shipment of your product, you expressly agree to release Fortress to the extent permissible under applicable laws from all liabilities related to the shipment overseas and for using the products out of Hong Kong.
- You understand that you will be entering into a separate shipping agreement with the third-party logistics service provider in your own capacity for shipment of your product overseas. You will be responsible for all customs declarations, clearances, import duties, taxes, customs fees and other charges that may be levied on your shipment. Please note that you will be the importer on record for the shipment, and you are responsible for ensuring the products ordered can be lawfully imported to your destination country. If you have any questions, we encourage you to speak with your third-party logistics service provider or the customs office of your destination country. Any disputes arising therefrom shall be resolved and directed to your logistics service provider.
- If your product is damaged or lost during shipment, customers should contact the logistics provider directly for inquiries and claims. Fortress bears no responsibility for any losses incurred or sustained by you as a result.
- 5. Refund and return processes may differ from local deliveries. For details, please contact our customer service department.
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Voltage and Plug Notice
- 1. Products sold by Fortress comply with local specifications, safety standards and requirements. Customers are solely responsible for independently assessing the risks associated with regulatory compliance, safety, performance, limitations and restrictions of the products when they are used abroad.
- Hong Kong standard voltage is 220V, 50Hz frequency, using Type G British three-pin plugs.
- Some electronic products may not support voltage environments outside Hong Kong. Please verify product compatibility before purchase.
- If product details pages lack specifications, visit the brand's official website or contact them directly for product specifications and power requirements.
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Logistics Arrangement & Order Tracking
- Fortress handles Hong Kong domestic delivery, while ShipEazy provides overseas shipping services in consultation with customers.
- Delivery is deemed complete upon Fortress’ delivery of an order to the customer’s designated address in Hong Kong, including but not limited to a third-party logistics providers’ addresses for overseas forwarding, all associated risks thereon shall transfer to the customer.
- For Hong Kong delivery tracking: Visit Fortress Order Tracking.
- 4. For overseas delivery tracking: Log in to your ShipEazy Account.
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Shipping Fees & Taxes
- Overseas shipping fees and taxes (if applicable) will be collected directly by ShipEazy.
- The shipping fee could be estimated via the "Shipping Calculator" above. Final fees (including customs duties, VAT, etc.) will be confirmed by ShipEazy upon receiving shipments.
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Estimated Delivery Time
- Typically takes 10-20 business days to UK addresses from the purchase date (actual time subject to ShipEazy confirmation and may vary due to logistics/customs clearance).
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All overseas delivery timelines depend on ShipEazy's local logistics arrangements.
Prohibited Items
- To ensure shipping safety and compliance with international transport regulations as required by ShipEazy, ShipEazy reserves the right to refuse shipment or impose additional fees on specific items, including but not limited to the following categories:
- High-value items: Single items valued over HK$5,000.
- Oversized items: Single side exceeding 80cm, or length + width + height totaling over 150cm.
- Dangerous goods: Rechargeable batteries, power banks, flammable materials, explosives, compressed gases, alcohol or alcohol-containing products (e.g., perfumes, disinfectants).
- Restricted items: Knives, magnets, animal/plant products and foodstuffs, cash or cash equivalents (e.g., prepaid cards, gift cards).
- Fragile or special-handling items: Glassware, ceramics, fragile items.
- Customers must confirm whether their items fall under prohibited/restricted categories before shipping. For details, please contact Shipeazy.
- If customers mistakenly ship prohibited items or provide false declarations, ShipEazy will contact them separately, and all related liabilities and costs shall be borne by the customer.
UK Shipping Product Recommendations
- Please identify products marked with the "UK Forwarding Offer" label on product pages, which indicates they have passed preliminary shipping assessment. Products without this label are not recommended for shipping.

- Customers must confirm whether items belong to prohibited or restricted categories before shipping. For details, please contact Shipeazy.
- If customers mistakenly ship prohibited items or provide false declarations, all related liabilities and costs shall be borne by the customer.
