Fortress Product Expert
Answered by product specialists with product information and store enquires.
Fortress Online Store Exclusive Purchase Guide
Fortress online store will accept pre-orders from September 12 to 16, with the earliest pickup date on September 19. Pre-order quota are limited and available while stocks last. Eligible members can check their purchase eligibility starting at 6 PM before each round via the MoneyBack mobile app (click the "bell" icon in the top right). Pre-order details are as follows:
| Pre-order Round | Time | Eligible Members | Applicable Models |
|---|---|---|---|
| First Round | September 12, 8 PM to September 13, 9:30AM | New Phone Fast Pass Holders, MoneyBack VIP | iPhone 17 Pro Max | iPhone 17 Pro | iPhone 17 | iPhone Air |
| Second Round | September 13, 10 AM to September 14, 9:30AM | New Phone Fast Pass Holders, MoneyBack VIP | iPhone 17 Pro Max | iPhone 17 Pro | iPhone 17 | iPhone Air |
| Third Round | September 14, 10 AM to September 16, 11:59PM (Pre-order quota will be updated everyday at 10am) | All MoneyBack Members | iPhone 17 Pro Max | iPhone 17 Pro | iPhone 17 | iPhone Air |
Before Purchase:
- Download the MoneyBack and Fortress apps and log in to receive the latest sales update.
- If you plan to trade in an old device, use the online instant quote platform to get the latest trade-in value (Get Quote Now). Back up your phone before trading in. If you need assistance, Fortress offers a data transfer service with professional help.
On Purchase Day:
- Consider your preferred model and add the product to your cart immediately upon visiting the Fortress online store.
- Prepare your credit card in advance. Using a Standard Chartered credit card can earn up to HK$500 rebate (Learn More).
- Consider purchasing the "Extended Warranty Service" for additional protection after the manufacturer's warranty period ends.
- The full name of the person picking up the order must be provided during checkout. Store staff will require the pickup person to present an ID for verification on the pickup day.
- Orders cannot be canceled or modified once placed, and products are non-returnable and non-exchangeable.
- Each account can only purchase 1pcs of iPhone 17 Pro Max or iPhone 17 Pro
Pickup Day:
- Check the operating hours of each store and prepare the online pickup notification and ID documents.
- All iPhone 17 and iPhone Air series products must be unboxed and activated on-site during pickup.
From now until October 31, enjoy up to HK$500 in exclusive offers when using a Standard Chartered credit card!Learn More *Fortress Exclusive Standard Chartered Card Rebate is include transaction made in Fortress store and online store basic offer and extra reward for standard chartered payroll clients extra rewards.
| Model | Storage | Suggested Retail Price | Fortress Exclusive Standard Chartered Card Rebate* | Standard Chartered Simply Cash Card Rebate (1.5%) | Price After Rebate |
|---|---|---|---|---|---|
| iPhone 17 Pro Max | 2TB | HK$16,999 | HK$500 | HK$255 | HK$16,244 |
| iPhone 17 Pro Max | 1TB | HK$13,599 | HK$500 | HK$204 | HK$12,895 |
| iPhone 17 Pro Max | 512GB | HK$11,899 | HK$500 | HK$178 | HK$11,221 |
| iPhone 17 Pro Max | 256GB | HK$10,199 | HK$500 | HK$153 | HK$9,546 |
| iPhone 17 Pro | 1TB | HK$12,799 | HK$500 | HK$192 | HK$12,107 |
| iPhone 17 Pro | 512GB | HK$11,099 | HK$500 | HK$166 | HK$10,433 |
| iPhone 17 Pro | 256GB | HK$9,399 | HK$500 | HK$141 | HK$8,758 |
| iPhone 17 | 512GB | HK$8,599 | HK$500 | HK$129 | HK$7,970 |
| iPhone 17 | 256GB | HK$6,899 | HK$300 | HK$103 | HK$6,496 |
| iPhone Air | 1TB | HK$11,999 | HK$500 | HK$180 | HK$11,319 |
| iPhone Air | 512GB | HK$10,299 | HK$500 | HK$154 | HK$9,645 |
| iPhone Air | 256GB | HK$8,599 | HK$500 | HK$129 | HK$7,970 |
Borrow or not? Only borrow if you can repay! See Terms and Conditions for details. T&C。
Pre-ordering an iPhone earns up to 16 iCoins and 1699 MoneyBack points, which can be redeemed instantly for the following products:
| Product Name | Image |
|---|---|
| BRUNO Multifunctional Egg Steamer |  |
| Doughnut Macaroon Tiny Crossbody Bag |  |
| Joseph Joseph Double-Wall Stainless Steel Water Bottle 340ml and Travel Mug 50ml |  |
| Joseph Joseph Hanging Cutting Board Storage Rack with 3-Piece Multicolor Cutting Board Set |  |
Fortress Trade-in Service | High-Value Trade-in with Instant Online Quote
Trade in your old device at Fortress and choose to sell it outright or trade it in while purchasing a new device. You can opt for cash via "FPS" (Faster Payment System) or receive Fortress or ParknShop e-vouchers, turning your old device into a "cash machine." Complete the process in a few simple steps:
- Step 1: Check Price Online
Use the trade-in online quote platform, enter your device's details, and get an instant trade-in value.
- Step 2: Back Up Your Old Device
Back up your device's data and reset it to factory settings before trading in. If you need help with data transfer, sign up for the data transfer service.
- Step 3: Visit Store and Confirm Trade-in Value
Complete the above steps and visit a nearby store to trade in. Fortress staff will conduct a quick assessment to confirm the final trade-in value.
- Step 4: Withdraw Your Cash Freely
New! Receive cash via "FPS" within 5 working days or get instant Fortress/ParknShop e-vouchers for future shopping.
Limited-Time Offer: From now on, customers can redeem an extra HK$100 trade-in voucher with 500 MoneyBack points for trading in any device valued at HK$1,000 or above. Limited slots, first-come, first-served. (Redemption Method: Select "Redeem" in the MoneyBack mobile app)
Fortress High-Value Trade-in Reference Prices (Last Updated: 2025-09-08):
- iPhone 16 Pro Max: Up to $9,700
- iPhone 16 Pro: Up to $8,880
- iPhone 16 Plus: Up to $6,700
- iPhone 16: Up to $6,220
- iPhone 15 Pro Max: Up to $7,600
- iPhone 15 Pro: Up to $6,930
- iPhone 15 Plus: Up to $5,180
- iPhone 15: Up to $4,890
The above quotes are for reference only; final prices are subject to the online quote platform. For quotes on other products (e.g., smartwatches, TVs), please inquire with store staff.