2026 iPhone Trade-in Guide | Process, Valuation, Channel Comparison and Key Considerations

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2026 iPhone Trade-in Guide | Upgrade to the iPhone 18 Pro Series or Other Models: Process, Trade-in Value and Key Tips

The new iPhone 18 Pro series has officially launched. Whether you are preparing to upgrade to the iPhone 18 Pro series or considering another preferred iPhone model, start by checking the estimated value of your old device. You can then compare reward methods, quotation arrangements and upgrade offers across different Trade-in channels. This guide covers iPhone Trade-in services, reference values, the Trade-in process and data-backup considerations, helping you choose a suitable option and prepare your device before handover.

Comparison of Popular Trade-in Services

Different retailers, official brand channels, telecom operators and phone recyclers in Hong Kong offer iPhone Trade-in or device recycling services. Their handover methods, reward options, online quotations, price guarantees and data-transfer support vary. Whether you intend to upgrade to the iPhone 18 Pro series or purchase another suitable iPhone model, compare whether each channel accepts device-only trade-ins, provides cash payments and offers extra value when purchasing selected new devices.

		Fortress	APPLE	General Retailers
Trade-in Method	Trade-in: sell an old device when purchasing a new device	✓	✓	✓
Trade-in Method	Device-only trade-in: sell an old device without purchasing a new one	✓	✓	✗
Reward Method	Cash Reward	✓ (Cash payment via FPS)	✗	✗
	Cash Voucher / Gift Card	✓ (Fortress / PARKnSHOP eVoucher)	✓ (Apple Store Gift Card)	✓
	Instant Deduction from New Device Price	✓ (Extra trade-in value when purchasing selected new models)	✓	✓
Quotation Method		In-store or Online	In-store or Online	In-store
Eligible Product Categories		Mobile phones, tablets, laptops, game consoles and smartwatches from major brands	Apple products only, including iPhone, Apple Watch, iPad and Mac	Mobile phones and tablets from major brands
Price Guarantee		5-day Price Guarantee	✗	Up to 3-day Price Guarantee
Mobile Data Transfer Service		✓ Learn More	✓	✓ (Available from selected retailers only)

Learn More about Fortress Trade-in and Get a Quote

iPhone Trade-in Price List*

The table below provides reference trade-in values for different iPhone models, allowing you to compare quotations from Fortress, telecom operators and specialist stores. If you are considering the iPhone 18 Pro series or another iPhone that suits your budget and needs, check the model of your old device first and include its estimated Trade-in value in your upgrade budget. Actual values depend on the model, storage capacity, cosmetic condition, functionality and inspection results. For an upgrade, compare the base trade-in value with any applicable bonus offer.

Brand	Model	Fortress Trade-in Value	Fortress Bonus Trade-in Value*	Other Telecom Operator Value	Specialist Store Value
Loading popular product quotations

Extra $200 iPhone Trade-in Value!

How to Redeem the Offer:

Complete the steps to receive a bonus quotation!Complete the Trade-in and purchase an iPhone smartphone in-store by 30 September 2026 to receive an extra $200 Trade-in bonus!

Fortress Trade-in Service | High-value Trade-in with Instant Online Quotation

Fortress Trade-in supports selling an old device directly or applying its trade-in value toward a new phone. Some customers may want to upgrade to the latest iPhone 18 Pro series, while others may choose a model that better suits their budget, features and everyday needs. Whatever your preferred new phone, checking the iPhone Trade-in value in advance helps you understand the value of your old device and the actual upgrade cost. The service also provides a price guarantee, bonus value on selected products and mobile data-transfer support.

Sell an Old Device Directly

No purchase is required. Sell an old device and choose cash payment via FPS, or receive a Fortress or PARKnSHOP eVoucher.

Sell an Old Device and Buy a New One

Trade in an old device when buying a new one for an instant deduction, with the opportunity to receive extra trade-in value on selected models. From choosing the iPhone 18 Pro series to comparing other preferred iPhone models, including the old device value in your budget makes the actual upgrade cost easier to assess.

Two Convenient Options

iPhone Trade-in can be completed online or in-store. Online quotation is suitable for customers who want to check the device value and lock in a reference quotation first. In-store quotation allows staff to inspect the device and confirm the final value on the spot. Whether you plan to purchase the iPhone 18 Pro series or switch to another iPhone, back up and transfer your data before handover, and confirm that the device can be unlocked and inspected.

Online Quotation (Recommended)

In-store Quotation

Step 1: Get an Instant Online Quotation

Use the online quotation platform to check the value and lock in the quotation for five days

Main Factors Affecting iPhone Trade-in Value

iPhone Trade-in value depends on more than the model. Storage capacity, screen and body condition, battery performance, device functionality and repair history may all affect the final valuation. Online quotations are calculated from the device details submitted, while the final value may be adjusted after an in-store inspection. When budgeting for the iPhone 18 Pro series or comparing the upgrade cost of another model, use the value confirmed after inspection.

Model and Capacity:Different iPhone models and storage capacities have different valuations. The actual value is subject to the quotation platform and inspection results.
Screen Condition:Cracks, touch issues, display faults and visible scratches may affect the trade-in value.
Body Condition:Dents, bending, damaged back glass or camera damage may affect the final quotation.
Device Functionality:Face ID, camera, charging, speakers, buttons and network functions may be included in the inspection.
Battery Condition:Battery health, charging performance and system repair warnings may affect the valuation offered by some channels.
Repair and Parts History:Replaced parts, inability to power on or an active Activation Lock may affect eligibility or the final value.

Trade-in Value Reminder:Online trade-in values are reference estimates. Final value is confirmed after inspection and subject to applicable offer terms.

Get an Online Quotation

Step 2: Back Up the Old Device

Back up the old device and restore it to factory settings. You canclick hereto view the phone backup guide. If you need help transferring data, Fortress also provides a mobile data-transfer service handled by specialists.click hereLearn more.

How to Back Up an iPhone and Transfer Data

Before trading in an old iPhone, back up photos, contacts, messages and other important data, and confirm that everything has been transferred to the new phone. If you are preparing to use the iPhone 18 Pro series or another new iPhone, check the important content on the new device before erasing the old one. After the transfer, unpair Apple Watch, sign out of your Apple Account, turn off Find My iPhone, remove the SIM card and erase the old device according to the service process.

Back Up iPhone with iCloud

Go to Settings > [your name] > iCloud > iCloud Backup.
Turn on Back Up This iPhone. iCloud automatically backs up the iPhone each day when it is connected to power, locked and connected to Wi-Fi. On supported 5G models, your carrier may allow backup over mobile data. Go to Settings > [your name] > iCloud > iCloud Backup, then turn Back Up Over Cellular on or off.
To perform a manual backup, tap Back Up Now.

Back Up iPhone with a Mac

Connect the iPhone to the computer with a cable.
In the Finder sidebar on the Mac, select the iPhone. Finder backup requires macOS 10.15 or later. For an earlier macOS version, use iTunes to back up the iPhone.
At the top of the Finder window, click General.
Select Back up all of the data on your iPhone to this Mac.
To encrypt and password-protect the backup, select Encrypt local backup.
Click Back Up Now.

Back Up iPhone with a Windows Device

Connect the iPhone to the computer with a cable.
In the iTunes app on a PC, click the iPhone button near the top left of the iTunes window.
Click Summary.
Click Back Up Now under Backups.
To encrypt the backup, select Encrypt local backup, enter a password and click Set Password.

If you would like specialist assistance transferring data from an old device to a new phone, Fortress provides a mobile data-transfer service for same-platform and cross-platform transfers between iOS and Android, making it easier to start using the iPhone 18 Pro series or another new device.

Book a Mobile Data Transfer Service

Step 3: Hand Over the Device In-store

Bring the old device to a Fortress store for inspection and confirmation of the final trade-in value

Choose Your Preferred Payment Method

Cash Transfer

Receive cash via FPS within five working days.

Fortress / PARKnSHOP eVoucher

Receive a Fortress or PARKnSHOP eVoucher instantly and use it like cash on a future purchase.

Instant Deduction from New Device Price

Hand over the device in-store and apply its value immediately to a new-device purchase. Selected models may qualify for extra trade-in value.

Why Choose Fortress Trade-in?

5-day Price Guarantee

Bring the quotation and trade-in device to a store within five days to complete the Trade-in.

Online Self-service Quotation

View clear, up-to-date trade-in values on the online self-service quotation platform. Whether you are considering the iPhone 18 Pro series or have not yet decided which new phone to buy, you can first understand the reference value of your old device and then choose according to your budget and needs.

Bonus Trade-in Offers

Trade in a device and purchase a selected new model in-store to enjoy an additional offer.

Mobile Data Transfer Service

Fortress specialists can transfer mobile data on the same platform or across iOS and Android.

iPhone Trade-in FAQs

The following FAQs cover common iPhone Trade-in questions, including whether damaged devices are accepted, whether battery health affects value, whether original accessories are required and how online estimates differ from final inspected values. Whether you are preparing to upgrade to the iPhone 18 Pro series or purchase another iPhone model, understanding the process in advance can help reduce uncertainty at handover.

Can an iPhone with a cracked or scratched screen be traded in?

Eligibility and value depend on the extent of the damage and the inspection standards of the selected channel. Describe the screen and body condition accurately when requesting an online quotation.

Does battery health affect iPhone Trade-in value?

Battery condition may be part of the inspection. Valuation standards vary by channel, and the final value is subject to the actual inspection result.

Are the original box and charging cable required for Trade-in?

Accessory requirements vary by channel. Check the relevant terms before handover to confirm whether packaging, a charging cable or other accessories are required.

Is an online quotation the final trade-in value?

An online quotation is based on the device information submitted. After an in-store inspection, the final value may be adjusted according to the actual condition or applicable offer requirements.

Can an Android phone be used to upgrade to a new phone?

This depends on the brands and device categories accepted by the selected Trade-in programme. Search the quotation platform for the relevant brand and model or ask store staff.

When should I check my old iPhone Trade-in value before buying a new iPhone?

Trade-in values may change according to market demand, device condition and promotional arrangements. Whether you ultimately choose the iPhone 18 Pro series or another suitable iPhone model, obtain a reference quotation when planning the upgrade and confirm the latest value and applicable offers before completing the Trade-in.

Should I erase my old iPhone before upgrading to the iPhone 18 Pro series?

Do not erase the old device before completing the backup and data transfer. First transfer photos, contacts, messages, apps and other important content to the new phone. After confirming that the new device works normally, sign out of your account, turn off Find My iPhone and erase the old device according to the Trade-in process.

How should I compare the standard and bonus Trade-in values?

The standard Trade-in value is the reference value of the old device. A bonus value usually applies only when purchasing selected products and meeting the relevant promotion requirements. From upgrading to the iPhone 18 Pro series to considering another selected model, check the eligibility and terms rather than treating the highest amount as a fixed value for every old iPhone.

Credit Card Offers^

When purchasing the iPhone 18 Pro series or another iPhone model, compare the applicable offers from different banks and credit cards. The banners below link to the official offer pages. Promotion details, validity periods, quotas and terms are subject to the latest information published on those pages.