Established in 1987, Hornington Computers Company is a leading computer and technology product distributor in Hong Kong. We offer computers, mini PCs, monitors, storage devices, networking products, computer components and accessories, together with local after-sales and technical support.

All products are supplied according to the product condition, warranty type and authorised product status stated on the Fortress product page. Display, open-box, refurbished or other special-condition products will be clearly specified where applicable.

The warranty period and service provider vary depending on the product brand and model. Please refer to the product page, warranty label or warranty card for the applicable warranty details.

Hornington-warranted products generally do not require separate warranty registration. Please retain your Fortress purchase receipt, warranty label or warranty card, and ensure that the product serial number remains clearly visible. Products covered by other distributors are subject to the relevant brand’s warranty terms.

The configuration varies by model and version. Products marked as “Barebone” normally do not include RAM, SSD or an operating system. Complete system versions will have the storage capacity, memory and Windows version clearly stated on the product page. Please check the selected configuration before ordering.

Some models support RAM and SSD upgrades. However, the memory type, number of slots and maximum supported capacity vary by model. Please check the product specifications and compatibility before upgrading. Damage caused by improper installation may not be covered by the warranty.

Please check the product model, connections, operating system requirements, dimensions and hardware specifications before purchasing. If you are unsure, please provide your existing device model and specifications to Hornington or Fortress Customer Service for assistance.

Stock availability and dispatch times are subject to the information shown on the Fortress product page and order confirmation. Pre-order, back-order or supplier-delivery products may require additional processing time. The estimated delivery date may also change depending on stock and logistics arrangements.

Please retain the complete packaging, accessories, manuals, promotional gifts and purchase receipt, and report the issue through your Fortress order or Fortress Customer Service as soon as possible. The product may need to be inspected by Fortress, Hornington or the relevant distributor before further arrangements can be made.

For enquiries regarding Fortress orders, payments, delivery, returns or refunds, please contact Fortress Customer Service. For technical or repair enquiries concerning Hornington-warranted products, please call Hornington Technical Support at 3626 9999 and provide your purchase receipt, product model, serial number and a description of the issue.