【One-to-One】Laptop Setup Service

One-to-One Personal Consultations

We can help out your personal device issue by One to One.
Please mark down specific issue on the "Remark" on the registration form. Please bring you own device (if possible)

Content:
Deep to learn your personal device
Share user experience
Try to give solution on your device
Customize your personal device

Upon purchase of any designated product type (mobile phone or laptop) at Fortress, you will be entitled to one free One to One Personal Consultations provided by Pro-Team, or two One to One Personal Consultations with a single receipt of $4,000 or more, or pay HK$200. Please refer to terms and conditions for more details.

Sessions

2 workshop(s)

02/05/2026 Sat

19:00 - 19:30

Causeway Bay Shops 915 on 9/F Times Square 1 Matheson Street Causeway Bay Hong Kong

10/05/2026 Sun

19:00 - 19:30

Causeway Bay Shops 915 on 9/F Times Square 1 Matheson Street Causeway Bay Hong Kong

Check What Others Say About Our Pro-Team Workshops

郭志棉

講解詳盡態度專業3粒星，熱誠專業有耐性。

【One-to-One】 Using HK Government Apps for Seniors

黃玉

教學內容幫到手，日後出街搭車可以預到時間出門口。課程好幫到手會再嚟學，會介紹俾朋友

【One-to-One】Easy Transportation with Smartphones for Seniors

Ms. Suk Wun Chung

劉生講得好清晰啊，令到我好容易明白,我今日獲益良多,多謝。呢個服務好好呀，我學到好多嘢,好開心,多謝

【One-to-One】 Smartphone Photography for Seniors

Kitty Yim

黃小姐有禮貌好詳細好有耐性,對於電腦個運作非常之純熟解釋清晰非常專業。十分滿意,5星都唔夠用,好暖心,對於長者幫助非常之大,係長者之福。

【One-to-One】Laptop Setup Service

Yuen Yee Chan

黃小姐good service有耐性，你地呢個係一對一服務好貼心好好,之前試過其他鋪係一堆機放起度過,唔係咁好。

Mobile Data Transfer Package

Ricky Wong

非常專業，講解非常詳細。100分！希望豐澤可以推廣多啲，發大多啲！令到大眾有多啲信心！呢個服務好值得推！

【Paid Service】Cross platform WhatsApp Business Data Transfer

翟生

好有耐性。實用，幫到手，一定要有 Pro Team 呢個部門

Mobile Data Transfer Package

Mr. Terry Kwok

好有禮貌，好專業,會為客人着想。幫我過晒啲data WhatsApp嗰啲data係好多謝佢哋。

Mobile Data Transfer Package

Mr. Man Cho

非常有禮貌,有責任感,同埋可以協助我過度啲資料,超級感謝。呢個轉機服務好專業，下次會繼續幫襯豐澤購買電子產品。

Mobile Data Transfer Package

Mr. Fung Lai Lam

幫我處理數據轉移的劉先生10分專業，而且好禮貌好細心同我解決冇Wi-Fi過唔到數據的問題我要衷心的謝謝他。豐澤公司呢有好多唔同嘅分店租10分方便我而且服務又好好我會介紹朋友向豐澤購買電器產品。

Mobile Data Transfer Package

Mr. Peter Lee

非常有禮貌，有耐心解釋,樂於幫助,服務態度一流。服務賓至如歸, 幫我哋解答咗好多疑問，長知識，並且帶來驚喜。

Mobile Data Transfer Package

Ann Ta

梁先生講嘢非常滿意，態度好好，令我非常滿意。對於S25產品非常熟

【One-to-One】Smart Phone Setup Service

Tsz Piu Kwok

黃小姐是一位有耐性, 對手機有深厚知識, 這位技術人員公司一定要保留, 並升職加薪.很好,希望可以有更多課堂

Mobile Data Transfer Package

Ww Yam

張先生詳細解說，令我完全明白問題所在，憑他專業知識，資料成功順利轉移到新手機。而且他十分友善有禮，又有耐性，本人十分滿意，给予滿分。本人對今次的服務十分滿意，特別感謝張先生十分有耐性，幫我解決呢個問題，這是十分煩惱的問題，謝謝！因為張先生的服務我會推薦別人購買豐澤的產品。

Mobile Data Transfer Package

Ms Chan

梁生係非常非常之好嘅，能夠解答到我全部嘅問題。幫我解決咗好多疑難雜症，唔該晒佢！

【One-to-One】Smart Phone Setup Service

Mr Chan

李小姐服務非常之好，很有耐性和友善，完全滿足到我的要求。你們公司整體職員服務質素也很好，賣手機給我的旺角分店的蘇先生，以及同店舖的員工馬先生和蔡先生也很樂意幫我，全豐澤的員工也很好，比百老匯好很多。之後也會在豐澤買手機

Mobile Data Transfer Package

Isabella Ching

Terence呢就好專業嘅，咁可以教我好多嘢，解答疑問, 絕對可以幫到我嘅，因為我最主要都係想去旅行用這部新手機，所以呢我覺得呢今日呢就好呢個課程係對我嚟講好有幫助呢個課堂對我呢就好有幫助嘅,解答到我嘅疑問, 我相信呢我去旅行呢就可以用到今次上堂很多知識

【One-to-One】Smart Phone Setup Service

Mr. Lam

Anna and Ivan ( time square). Both very knowledgeable and friendly. They go beyond to assist with my phone purchase and set up. Too notch service. Overall the team and the shop experience- 100% happy.

Mobile Data Transfer Package

Daisy Shin

多謝劉先生。 Terence Lau has prvided professional service Excellent. He is patient and sincere which provide the Perfect Information to me . Mr. lau is smart, knowlegable and a truly expert. He is the true assset of your Company! I really appreciated Mr. Lau's outstanding and professional assistance. He earned my expert !

Mobile Data Transfer Package

Ms. Wong

Mr Nick Cheung is very patient and sincere to all clients. He is very knowledgeable and provided his best assistance to me during the one-one class which helps me immensely. I truly appreciate Mr. Cheung’s kindnest attitude.Mr Nick Cheung is a true asset of your .

【One-to-One】Smart Phone Setup Service

Melody Leung

Mobile Data Transfer Package

Sandra Mo

從來沒有遇見過一個超專業超好的技術員阿Kay，幫我解決所有手機轉移的一切困難，阿Kay的服務態度非常好，既有禮貌又熱情，似乎什麼都懂，太厲害啦！給滿分，讚讚讚👍豐澤這個電話專業轉移服務比其他店都好很多，值得推廣。

Mobile Data Transfer Package

Eric Cheung

she is very professional and proactively answer any raised questions. Excellent service indeed.please provide more choice of service centre

Mobile Data Transfer Package

Lan Ming Lam

He is helpful gives professional advice in specific aspects like arts.It would be great if More free lessons can b provided

【One-to-One】Laptop Setup Service

L Leung

the staff has sufficient knowledge 員工非常之親切細心啦，而且呢真係能夠主動解釋到，譬如話我將要將手機應用喺商業方面。主動提一啲我之前諗過嘅解決方案，亦都介紹咗我用一啲能夠適合Peaceworld用嘅Apps啦，咁係非常之Hea嘅。其實今次個堂係Overrun咗，但係你哋個同事呢都好詳細咁樣去解答。我真係可能需要喺工作上面用到手機疑難。而且呢你哋同事都好鼓勵客人去問一啲手機上面嘅疑難。如果再諗到Future ，手機裏面有啲咩疑難呢？其實都可以繼續聯絡返你哋嘅同事。佢哋都會提供協助嘅，咁我覺得非常之Helpful 。就例如今日呢就我自己都唔知道紅雨，但係呢你哋同事好細心就話俾我聽佢紅雨喎你使唔使改日子呀？咁我覺得非常之細心。

【One-to-One】Smart Phone Setup Service

Winnie Tang

He assists to transfer the data of my previous phone effective within a set of time frame. He could well explained the apps and procedures for transferring data. He also spent time to teach me how to set up the banking app which is not easier for infrequent user of the app. I really appreciate the help that he offered to me. I would recommend him to my friends for transferring data of the phones, and will suggest my friends to purchase the phones from Fortress to enjoy this service. It is great that the staff is always avaliable in the centre for replying us any urgent questions, and ensure our data that could be transferred within a high sercurity setting.

Mobile Data Transfer Package

Lee Shuit Yu

欣賞Anna很有耐心講解，並且對產品資料很熟悉，亦都俾咗一啲好實用嘅意見，同埋方法使用新的手機。實在十分多謝她，祝她工作順利，步步高升。這個服務對使用者10分實用亦都會介紹給有需要嘅朋友親朋戚友使用。

【One-to-One】Smart Phone Setup Service

Lee Shuit Yu

好感激！同埋多謝接待我嘅Lau先生，佢好禮貌好有耐性，可以解答我所有嘅問題。我係一個長者，認識根本就好差嘅，但係佢好有耐性，而且呢就係有問必答我攞到所有需要嘅答案。我好感激呢個Fortress嘅服務，咁多地方呢我發覺Fortress 我認識嘅最好嘅公司。

Mobile Data Transfer Package

Susan Au Yeung

佢哋係好好嘅幫手嚟嘅，搞唔掂嘅嘢搞咗我成10日8日。但系佢哋喺個幾2個鐘頭內，幫我攪掂咗啦所以我系好滿意。如果佢地遇到同樣嘅困難嘅話，我係會推薦我嘅朋友，

Mobile Data Transfer Package

Lawrence NG

專業，服務態度超好，友善好幫到手。推介下次再來豐澤服務得到保障100分。

【One-to-One】Smart Phone Setup Service

Tai tai

梁Sir 講解清晰，對手機知識10分清晰及專業。課室環境光猛，溫度舒適，地方方便。

【One-to-One】Smart Phone Setup Service

Helen Hon

非常友善講解協助初用者的用機情況，難得的導師請表揚及獎勵。貴公司的服務非常好，應該多向各方面及顧客推廣使更多人受惠。感謝！

【One-to-One】Smart Phone Setup Service

LEUNG KA MAN KAREN

態度極友善，對客人細心，產品知識豐富。推薦服務，值得嘉許員工，態度認真能理解我的疑問。

Mobile Data Transfer Package

Ms Leung

非常專業，非常熱情！讚！請繼續保留這個服務及課程。會推薦親友來購物或享受此服務。

Mobile Data Transfer Package

Jaz Lai

有禮貌，提供專業意見，Solve了電話收音問題。地點太少選擇，如能提供將軍澳區更加好。

Mobile Data Transfer Package

Lam Kwok Ping

非常細心去了解客戶的需要10分感謝阿Nick。我下次遇到電腦方面的問題時，會再來尋求協助。

Pro-Team IT Support Service

Miss Synnie Chau

Nick Sir 老師給我解決了很多手機上的疑難，非常專業及有耐性，讚！公司整體環境整潔、舒適、冷氣也舒服，會再來參加。

Mobile Data Transfer Package

Mr. Sezto

非常有幫助清晰明白每部份都講解清楚感謝導師。內容充實有幫助極度滿意講者態度友善。

【One-to-One】Smart Phone Setup Service

Ms. Yuen Fun Choi

解釋清晰，十分專業，細心聆聽客人的問題值得嘉許。可學到新知識，課堂環境整潔。

【One-to-One】Smart Phone Setup Service

Miss Natalie Yung

熱情，有禮，服務態度非常好及專業。非常有幫助對第一次便用iPhone，有一定深入的了解。

Mobile Data Transfer Package

潘生

三位員工技術非常專業，能解決本人之難題，100分感謝豐澤！十分滿意！有這些技術人員服務是貴公司的運氣，再次感謝！

Mobile Data Transfer Package

Eling Cheung

Nick is a very professional & helpful guy. He solved all my problems patiently. Very useful & help fun service. Very Nice Environment & staff.

【One-to-One】Laptop Setup Service

Synnie Chau

非常滿意 Kei Leung 經驗豐富且積極為客人解決問題，本人非常欣賞 Leung Sir 的專業及態度。會再來及推介給朋友。

【One-to-One】Smart Phone Setup Service

Mr Gaurav Kuthari

我在旺角惠豐中心豐澤購買了一部 Apple iPhone 14 Pro Max，想將舊手機 Apple iPhone 11 Pro 的資料轉移到新手機，在家中有試過但不成功。最後預約了 Pro Team 服務由 Terence 負責處理，他分享了很多手機知識和資訊給我，還分析之前為甚麼轉移不成功。過程只用了半小時。

Mobile Data Transfer Package