Fortress Product Expert
Answered by product specialists with product information and store enquires.
Sharing product reviews and earn up to 200 MoneyBack point
1
Go to Order History in eShop after purchasing in store or 1 day after receiced the order
2
Choose Store from Order history
3
Write a review with more than 20 words to get 100 MoneyBack points, earn extra 100 MoneyBack point by upload product photo
4
Submit review, the ManeyBack points will be credited to your account within 14 days after published.
I have collected my order, why can't I leave review?
1) Product review is not applicable for i-Coin redemption products, free gifts, and digital vouchers. If your order contains the above products only, you cannot leave product review for this order.
2) After receiving your order, it takes about 1-2 days to update order status. Once the order status is "Completed", you can make a review.
I have submitted a review, why there is no MoneyBack Points reward?
You will get the MoneyBack Points reward when your review is approved. Under normal circumstances, you will get the points within a month. Note that no points will be given if leaving inappropriate comment or rating only.