Fortress Product Expert
Answered by product specialists with product information and store enquires.
eShop
Store
Selected Air-con Up to 45% Off
14 Mar 2025 - 31 Mar 2026
Air-conditioners Purchase Flow
Window Air Conditioner Purchase and Installation Flow
| Step 1 | Step 2 | Step 3 | Step 4 | Step 5 |
|---|---|---|---|---|
 Select Product and Services |  Add to Cart |  Select Delivery and Installation Date & Time |  Receive Confirmation Email |  Delivery and Installation |
1: Check our buying guide for air-conditioners.
2: If you need installation service, please select installation service on the product page.
3: Standard Removal Service does not include the dismantling of the used units. If you need dismantling service and collection of old window air conditioners on the same day of installation, please select "Fortress Same-day Waste Appliance Collection Service".
4: If you have selected Installation Service, you can select installation date during checkout. Product delivery and installation dates may be different.
5: After receiving the product, please do not open the package box. We suggest you wait until technician's on-site visit to open it. Product liability will however be borne by customer in the case that the package box was opened other than by installation technicians.
6: Additional installation charges will be collected by installation staff in cash (if applicable). Please refer to Installation Fee Page