Fortress Product Expert
Answered by product specialists with product information and store enquires.
Answered by product specialists with product information and store enquires.
Enquire order status, delivery & installation, post-sales services or member account
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| Overseas Basic Warranty Extension | Detail |
|---|---|
| Coverage | Mechanical or electrical malfunctions after the original warranty period |
| Repair Balance | 125% of Product’s Purchase Price |
| Appliable Brands | Apple, Asus, Dell, Hewlett Packard, Lenovoand Samsung |
| Free Inspection Service |
|
| Number of Repair(s) | Unlimited Depending on remaining repair balance |
| Number of Product Replacement | Once If product is beyond repair, there can be monetary compensation of 100% of the product purchase price OR remaining value of repair fee coverage OR replacement price(Refer to the lowest value) |
| Purchase Period | Within 180 days upon products purchased |
1. Submit repair report
Email to
fortressewB@aswatson.com
2. Wait for the service
Service assistant will handle your issues
3. Repair fee refund
Repair fee will be refunded according to the report from repair centre