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Founded in 2000, Shengfeng International Limited upholds its "love home, love life" ethos. Over 20 years, it has launched key brands: appliance brand Primada, home furnishing brand Pro Logic, cleaning robot brand Pro Logic Robotics, kitchenware brand HMT, and personal care brand Rogic. Primada and Pro Logic won Hong Kong Top Brand awards in 2010 and 2011, making them trusted consumer favorites.
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FAQ
Do products purchased online come with a warranty (maintenance) service?
Unless otherwise specified on the product page, all electrical appliances sold on this website come with a 1-year warranty; non-electrical products are not covered by warranty.
Where can I get a lost product manual?
You can find the PDF files of the instruction manuals for the corresponding brands (such as Primada, Prologic, Prologic Robotics, Morphy Richards, etc.) on the "Product Manual Download" page of the iPlushome website; you can also contact customer service via WhatsApp (+852 5315 4158) or hotline (+852 2365 0655).
How can I to leave a review after receiving the goods?
You can choose the products that you need to leave a review for in the email or order records, within 14 days after the order status displays 'Completed'. However, if the product you purchased has been discontinued, you will not be able to leave a product review.