Fortress Product Expert
Answered by product specialists with product information and store enquires.
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Regarding delivery service
Orders over HK$300 are eligible for free local delivery.
What is the typical delivery time?
Under normal circumstances, standard delivery service will arrive at the delivery address within 11 to 14 working days. For orders in remote areas of Hong Kong, it will take an additional 1 to 2 working days to arrive
• Delivery time from Monday to Friday: 9am to 6pm
Do electrical appliance products offer after-sales service or maintenance/warranty coverage?
All electrical appliance products come with a 1-year warranty/maintenance service, calculated from the invoice date. Please keep your receipt in a safe place for warranty and repair purposes. If you need to inquire about product warranty coverage or inspection of the unit, please contact: Customer Service Hotline: 852 - 2185 6668 -Email: sales@mg-pen.com.hk