Fortress Product Expert
Answered by product specialists with product information and store enquires.
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FAQ
Which iPhone models are your cases designed for, and how do I confirm the right fit?
We design cases for iPhone models ranging from the 14 to the 16 Pro Max. To confirm your model, openSettings, tapGeneral, thenAbout; your iPhone’s model name will be displayed.
What materials are used in your cases, and how do they balance protection with style?
CASEMYARTS cases are made from TPU (a soft frame) and PC (a hard backplate). The interior includes corner airbags for impact protection, ensuring both durability and aesthetic appeal.
Are your cases scratch-resistant, and how do they hold up against daily wear?
The cases are resistant to scratches under normal use; however, intentional scraping may damage the design. General daily use should not cause any issues.
Do your cases have raised edges to protect the screen and camera lenses?
Yes, the case’s edges are raised by 1.0 mm above the screen and by 0.5 mm above the camera lens, providing optimal protection.
What materials are used in your grips, and how do they stay secure on the case?
The magnetic stand is made from aluminium and attaches securely to any MagSafe-compatible case.
How do your rope straps compare to other brands in terms of durability and weight support?
Our straps are lightweight yet durable, designed for long-term use without heaviness, and constructed from wear-resistant materials.
What is the warranty period, and what does it cover?
CASEMYARTS offers a 90-day warranty from the delivery date. The warranty covers deformation, glue separation, cracks, severe yellowing, and natural pattern peeling.Excluded from coverageare daily wear, surface scratches, and accidental damage.
Are your cases and straps made from eco-friendly or recycled materials?
Our products are made from non-toxic, eco-friendly materials that are safe for both users and the environment.